FAQ
Frequently Asked Questions
Q 1:What do you supply?
Answer: We have R & D capabilites. We custom/OEM/ODM dessign and manufacture electronics wires, hock up wires, industrial cables, robot cables, ev charging cables, new/green energy cables, communication cables, high temperature cables, floating cables, flexible drag chain towline cables, field cables,etc.
Q 2: Which certificates have you got?
Answer: We have got UL, CE, 3C, Dekra, CQC, TUV, Rohs, Reach, ETL certificates.
Q 3:Can we get samples before placing the mass production orders?
Answer:Yes, we are willing to arrange samples for you.
Q 4: What's your lead time/delivery time?
Answer: It depends on whether we just have the stock for your type.Normally we can finish you orders in 2-3 weeks for normal orders, and 5-6 weeks for normal orders during peak seasons
Q 5. How can you guarantee your product quality?
Answer: We have strict quality control system. We always supply a pre-production sample before mass production, process inspection and final inspection before shipment.
Q 6: What construction of cables you can make?
Answer: Please check the following picture.
Q 7:What's your package method ?
Answer: Usually, packed in cartons, and for big cables, we just use wooden drums.
Q 8: What's your payment terms?
Answer: By T/T 30% in advance ; Balance 70% before shipment.
Q 9: I haven't found any needed stype in your website.
Answer: Dear Friends, some catalogues can be emailed to you as long as you contact me. And we also supply customization service. So, please contact us by sending me your requirements.
Q 10: What's your Moq?
Answer: Normally, 1000m, but we also accept some special order.
Q 11: When can I get the price and what's the validity?
Answer: usually within one day.Validity is 30 days
Q 12: What's your payment terms?
Answer: By T/T 30% in advance, balance before shipment.
Any other question, please contact with us freely:)
E-mail: business@dshcable.com
